CARE AND MAINTENANCE
• Clean water is obviously the best way to maintain a
beautiful water feature. Change water frequently and use
water additives. Inquire with your dealer.
• It is not recommended that fountains be left running
during the night or when not at home as the water level
cannot be monitored. NEVER LET THE FOUNTAIN RUN
DRY!!! Lack of water will burn out the pump. The rule of
thumb is that if a fountain runs continuously for eight
hours you are bound to have to add more water to it.
• Concrete by nature absorbs moisture and in colder
climates, this can have adverse effects on concrete.
Concrete left standing in water, not properly covered or
protected can during freezing temperatures pit, crumble,
or in some cases even crack concrete.
• Never allow water collected in bowls to freeze
• Is there enough water in the fountain?
Many require a full water level to operate properly.
• Is the plastic tubing kinked, blocking the water flow?
• Did the circuit breaker go off?
Is there debris, leaves, mineral buildup, etc. blocking
the intake to the pump?
• Is there an “airlock” in the pump?
Plug and unplug the pump several times to clear it or pour
water into the tubing.
• Is the propeller in the pump turning?
Consult manufacturer’s directions for servicing supplied
with the pump.
• Possible leakage?
Check for leaks by filling the fountain without operating the
pump. If you do not see water around the base, it might be
splash out on a windy day or a thirsty pet!
• Excess splash? In some cases, water clings to lips or
spillways, causing water to fall erratically. Applying a small
amount of clear silicone at those points where water is
designed to fall could help produce a continuous pour and
reduce splash. Simply place a small amount of silicone on
your finger and lightly apply by pulling down, creating an
up-side-down teardrop for water to follow.
It is not recommended that fountains be left running during the night or when not at home as the water level cannot be monitored. NEVER LET THE FOUNTAIN RUN DRY!!! Lack of water will burn out the pump. The rule of thumb is that if a fountain runs for eight hours at a time you are bound to have to add more water to it. Check for leaks. First fill your fountain to the brim. Do not operate the fountain. If your fountain is leaking, the water level in the fountain will be lower and the ground around the fountain will be wet. Before you perform this test, you should turn off any sprinklers around the fountain as not to confuse the area's wetness. If no moisture, do you have pets? You could very well be loosing water due to thirsty pets. Clean with a soft cloth and CHANGE WATER FREQUENTLY, if possible.
Depending on the temperature and evaporation you may see a buildup of white residue on fountain surface from mineral content in the water supply. Fountains without a painted surface (including Antique Stains and Washes) may also experience effervescence as well as mineral deposits due to the natural occurrence of alkali content in the water. Do not use any abrasive that can damage the applied finish. To prevent such buildup, we suggest the use of a product called Protec. It is recommended to use an Algaecide such as Fountec in the water, especially in hot weather to prevent algae's growth. Algae can damage the fountain surface and can clog the pump causing it to overheat and burn out. Never use chlorine or bleach as an algaecide or cleaner. Chlorine can damage your pump and fountain surfaces. Fountec is a Natural Mosquito Repellent preventing the spread of the West-Nile virus. READ ALL INFORMATION supplied with your pump regarding its proper care and cleaning. Always plug the pump into a properly grounded junction box with a GFI receptacle.
Call now and get your Fountain Service & Repair today